An appropriate B -degree (NQF level 7) or Three (3) year Diploma (NQF level 6) in IT or equivalent qualification. Minimum five (5) years’ experience as Business Analyst within the IT industry. Certification in Business Analysis. Demonstrable competency in acting Independently, Professionally, Accountable and with Credibility. Certification in Project Management or Business Analysis. Project management skills. Understanding of SDLC. Proficiency in MS Office suite and process mapping tools (Visio), project management (MS Projects). Research, presentation, and facilitation. Strategic planning skills. Knowledge management. Service delivery and innovation skills. Agile Business Analysis certification will be an advantage. Valid driver’s licence.
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Review a variety of areas including core operations and corporate services. Document process maps, construct workflow charts and diagrams by studying system capabilities and writing specifications. Improve systems by studying current practices and designing modifications. Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports. Recommend controls by identifying problems and writing improved procedures. Monitor project progress by tracking activity, resolving problems and publishing progress reports for recommending actions. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues. Conduct and coordinate research to support strategic and business planning within the various units and programs of the client group. Define project requirements by identifying project milestones, phases and elements; forming project team and stakeholder analysis and management; establishing project budget. Understand and communicate the financial and operational impact of any changes. Validate resource requirements and develop cost estimate models. Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making. Maintain user confidence and protect operations by keeping information confidential. Prepare technical reports by collecting, analyzing and summarizing information and trends. Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
R582 444 per annum (Level 10), (Excluding benefits)
Pretoria: Head Office
e mail: Recruit2025608@npa.gov.za 88
23 December 2025
ReferenceNo:
Tagged as: Middle Management, National
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