Job Requirements
Grade 12 Certificate coupled with Bachelor’s Degree / Advanced Diploma in Public Administration / Public Management / Human Resource Management. At least 2-3 years’ relevant experience in the field. A valid driver’s License.
Duties
Coordinate the development of Service Delivery Improvement Plans, Service Delivery Model and Service Charter. Conduct client survey and employee satisfaction survey. Conduct monitoring and evaluation of complaint and complement management system. Assist with the implementation of the ministerial directives on service delivery programmes. Implement and monitor Batho-Pele Principles programmes. Monitor compliance in districts, Institutions and service points. Conducting awareness on Batho-Pele Principles and service standards. Implement a capacity building programme on Batho-Pele in the province. Supervise subordinates and resources.
What is the Salary
R397 116 per annum (Level 08)
Location
Provincial Office – Mahikeng
How to Apply
SegoleL@nwpg.gov.za
Apply Before:
30 January 2026
ReferenceNo:
SD/1/28/25/I
Additional Information
