Requirements
A minimum of Grade 12 (NQF Level 4) or equivalent, experience in switchboard procedures will be an added advantage. Special requirements (Skills needed): Good communication skills, Basic computer literacy, operating office equipment, good inter-personal skills.
Duties
The successful candidate will be expected to perform the following duties: Manage of telephone exchange in the base area. Attend to incoming and outgoing telephone calls to appropriate person/division. Transfer calls to relevant extensions. Provide clients with relevant information. Take messages and convey to relevant staff. The record keeping of all outgoing calls. The handling of international calls, connection of lines. Print and issue telephone accounts. Maintain telephone database. The note down and giving of messages. Allocate pin codes when authorised. Identify and report telephone faults. Planning of leave. Provide training.
Salary
R193 359 – R227 766 per annum (Level 04)
Apply before 21 November 2025
How to Apply:
Apply on the prescribed form Z83 (obtainable from any Public Service Department office i.e effective 01 January 2021 or on the DPSA web site link: https://www.dpsa.gov.za/newsroom/psvc/. Should an application be received using incorrect application employment form Z83, it will be disqualified, which must be originally signed and dated by the applicant and which must be accompanied by a detailed CV only (with full particulars of the applicants’ training, qualifications, competencies, knowledge & experi