Minimum educational qualification: Senior Certificate or equivalent qualification. Experience: Appropriate administrative and supervisory experience. Appropriate experience in a hospital environment: support services. Inherent requirements of the job: Willingness to rotate as required and perform after hour
Duties
Supervise, organise and control personnel and resources to ensure optimal service delivery in the Death Administration Office as well as limited support services components (e.g. Pneumatic Tube Station). Ensure smooth operational flow of deceased patients, including timely removal from wards and liaison with undertakers and contracted service providers. Facilitate communication and handover of deceased persons to undertakers, and relevant stakeholders. Process and verify all death-related documentation, including DHA1663, cremation, non-contagious and pauper burial forms. Liaise with families, next of kin and stakeholders regarding storage, transfers, burial and cremation. Manage unclaimed bodies and destitute processing in accordance with the National Health Act. Ensure invoices and payments to contracted companies/service providers are processed timeously. Maintain accurate death registers, databases, reports and statistics. Oversee leave administration, attendance registers, PERMIS reviews and other HR-related. Enforce discipline and ensure compliance with policies, procedures and protocols. Compile weekly and monthly operational reports.
