Job Requirements
Grade 12 plus an NQF 6 qualification in Law / Management / Economics or equivalent as recognized by SAQA. Five (5) years’ relevant functional experience in consumer inspectorate and investigation of which three (3) years must be at supervisory level (ASD level). Valid driver’s license (with exception of persons with disability. Skills And Knowledge: Knowledge of consumer matters, dealing with LPCA, CPA legislations, inspectorate and investigation environment. Detailed knowledge of consumer legislation including the following: Consumer Protection Act (National and Provincial), National Credit Act, Access to Information Act. Sound knowledge of regulatory framework for the public service regulations, Public Service Act. Ability to interpret and apply policies, advance knowledge and application general management and project management principles. Reasonable knowledge of the various pieces of legislation to assist in conducting inspections, investigations and persecutions. Ability to communicate and negotiate at all levels. Presentation skills. Analytical and problem-solving skills. Report writing skills. Computer literacy.
Duties
Manage and facilitate the consumer complaints handling, adjudication and ADR’s. Facilitate the prohibition of unfair business practices and port of entries in the province. Mediate and negotiate with suppliers of goods and services in terms of LPCA, CPA no 68 of 2008 and the other relevant and applicable legislations on behalf of the consumer. Manage and facilitate consumer court activities. Manage resources of the sub directorate. Represent consumers in the consumer court and provide secretariat services.
What is the Salary
R1 101 468 – R1 297 476 per annum (Level 12), (an all-inclusive remuneration package).
Location
Head Office: Polokwane
How to Apply
Ms. WA Klaassen Tel No: (015) 293 8691
. Should there be no suitable candidates from the represented groups who can be recruited, the candidates from the unrepresented groups can be considered. APPLICATIONS : Applicants should apply through the following website https://erecruitment.limpopo.gov.za. Applications can also be hand delivered to: Evridiki Towers, Registry Office No. B1-73, 19 Biccard Street, Polokwane, 0700 OR posted to Head of Department: Department of Economic Development, Environment and Tourism, Private Bag X9484, Polokwane, 0700.
Apply Before:
28 September 2026
Reference No:
C6/26/2
Additional Information
The remuneration package includes a basic (75% of packages), State contribution to the Government Employees Pension Fund (13% of basic salary) and a flexible portion which can be structured according to the individuals’ personal needs. CENTRE : Head Office: Polokwane REQUIREMENTS : Grade 12 plus an NQF 6 qualification in Law / Management / Economics or equivalent as recognized by SAQA. Five (5) years’ relevant functional experience in consumer inspectorate and investigation of which three (3) years must be at supervisory level (ASD level). Valid driver’s license (with exception of persons with disability. Skills And Knowledge: Knowledge of consumer matters, dealing with LPCA, CPA legislations, inspectorate and investigation environment. Detailed knowledge of consumer legislation including the following: Consumer Protection Act (National and Provincial), National Credit Act, Access to Information Act. Sound knowledge of regulatory framework for the public service regulations, Public Service Act. Ability to interpret and apply policies, advance knowledge and application general management and project management principles. Reasonable knowledge of the various pieces of legislation to assist in conducting inspections, investigations and persecutions. Ability to communicate and negotiate at all levels. Presentation skills. Analytical and problem-solving skills. Report writing skills. Computer literacy. DUTIES : Manage and facilitate the consumer complaints handling, adjudication and ADR’s. Facilitate the prohibition of unfair business practices and port of entries in the province. Mediate and negotiate with suppliers of goods and services in terms of LPCA, CPA no 68 of 2008 and the other relevant and applicable legislations on behalf of the consumer. Manage and facilitate consumer court activities. Manage resources of the sub directorate. Represent consumers in the consumer court and provide secretariat services.
