Job Requirements
National Senior Certificate plus a National Diploma (NQF L6) or preferably a B Degree (NQF L7) as recognised by SAQA in BCom/Human Resource Management / Labour Relations / Labour Law / Industrial Psychology / BAdmin / Public Management, Industrial Relations / LLB (Law). A minimum of 3 years’ relevant Labour Relations related experience at Assistant Director / Junior Management level. In-depth knowledge of the following legislative prescripts: Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Disciplinary Code, Public Service Regulations, Public Service Act, 1994 as amended by Act 30 of 2007, PFMA, Industrial Policy and other related policies and procedures. Must further possess the following skills and attributes: Communication skills, Report Writing skills, Computer Literacy, Project Management, Financial management, Management and leadership skills, Planning and Organising. Willingness to work extra hours. Computer literacy with an emphasis on Excel and PowerPoint. An independent worker, meeting timeframes. Monitoring and managing compliance of the department with the Statutory Bodies. Must be in possession of a valid code 08 driving license. Knowledge & Skills: Sound understanding of Labour Laws. Employee and Employer Rights. Collective Bargaining and Trade Unions. Disciplinary Procedures. Grievance Handling. Dispute Resolution. Workplace Policies and Compliance. Misconduct, incapacity and poor performance matters, public sector employee relations policies and delegation. Communication Skills. Negotiation Skills. Conflict Resolution. Knowledge of Labour Laws. Problem Solving Skills. Emotional Intelligence. Investigation Skills. Policy Development and Interpretation. Organisational and Administrative Skills. Integrity and Ethics. Patience and Tolerance. Attention to Detail. Professionalism. Self- Discipline. Ability to work under pressure. Ability to chair meetings. Teamwork.
Duties
Managing the development of labour relations policies and guidelines. Review and quality assure labour relations policies and procedures annually. Research best practices regarding labour relations policies and procedures. Develop and implement labour relations policies, procedures and strategies. Interpret and monitor compliance with applicable labour legislation and collective agreements. Provide strategic guidance on labour relations matters for management. Managing consultation and negotiation processes. Promoting sound employer-employee relations. Represent the department at conciliation or arbitration processes. Represent the department in the provincial and sector chamber. Providing advisory service to employees in respect of grievances and poor performance. Advising management on consultation strategies and processes. Managing the grievance procedure and dispute resolution processes. Coordinating the resolution of employee grievances in accordance with policies and procedures. Handle labour disputes and represent the department at forums. Monitor trends in disputes and recommend corrective actions. Empower managers and supervisors to understand their roles and responsibilities as well as the employee relations strategies. Providing technical support to line managers on the handling of grievance procedures. Monitor the utilisation of the grievance procedures and advise on possible solutions to resolve grievances. Investigating grievances and act as a mediator in resolving grievances. Representing the department in the Dispute Resolution Platforms. Managing provision of disciplinary processes. Engaging with trade unions, employees and management regarding misconduct and disciplinary matters. Providing guidance and technical support to management on handling of disciplinary codes and collective agreements. Conducting disciplinary investigations in conjunction with relevant managers regarding allegations. Review investigation reports and recommend appropriate actions. Oversee the provision of technical assistance during disciplinary investigations. Oversee that investigations are conducted fairly, objectively and in accordance with organisational procedures. Monitor progress of disciplinary cases to ensure timely resolution. Managing collective bargaining and stakeholder relations. Coordinate labour relations matters with organised labour and unions. Supporting departmental participation in collective bargaining processes. Maintaining effective relations with employee representatives and stakeholders. Representing the department in bargaining with council meetings and other labour forums. Leading the implementation of collective agreements and bargaining council resolutions. Promoting sound labour relations with organised labour, employee representatives and other stakeholders. Managing Administration Support. Giving input in the development of policies and operational plans. Attending and responding to audit matters. Compiling and submitting monthly and quarterly reports. Determining and verifying the authenticity of the evidence provided. Managing human and financial resources. Maintaining staff discipline.
What is the Salary
R932 292 – R1 098 195 per annum (Level 11)
Location
Head Office (Qonce)
How to Apply
S. Mpafa – Head Office – (eQonce) Tel No: (043) 492 1405 e- Recruitment Technical Enquiries – recruitment@ecsrac.gov.za
`: Applicants must be submitted via one of the following options: directing to a specific relevant Centre: Head Office: Qonce Enquiries – Ms. S. Mpafa Tel: 043 492 1405 / Mrs. R. E. Swartbooi Tel: 043 492 0949 / Mr. M. Cezula 043 492 1400 / Ms. S. Cetywayo 043 492 0936 Hand deliver to: No. 5 Eales Street, Wilton Zimasile Mkwayi Building, Qonce, 5605 OR Tambo District: Attention Mr. S. Stuma / Ms. T. Mngoma Tel: 047 495 0853 Hand deliver to: Human Resource Management, 49 Victoria Street, Mthatha Reference Library, Mthatha 5099. Amathole District: Enquiries Mr. B. Mbangatha / Mr. M. Mboniswa Tel: 043 492 1838 /1839Hand deliver to: No 16 Commissioner Street, Old Elco Building, Ku-Gompo City, 5201. Amathole Museum: Qonce Enquiries. Ms. S. Cakata – 043 642 4506 (Qonce) Hand deliver to Corner of Alexandra & Albert Roads, Qonce. East London Museum: Ku-Gompo City Enquiries. G. Morcom / S. Lamati – 043 743 0686 – EL Museum (Ku-Gompo City) Hand deliver to 319 Oxford Street, Belgravia, Ku-Gompo City. Bayworld Museum: Gqeberha Enquiries. V. Ketelo – 041 584 0650 – Bayworld Museum (Gqeberha) Hand deliver to Beach Road & Brookes Hill Drive, Humewood, Gqeberha. Chris Hani District: Attention Mr. T. Thomas / Ms. A. Phanya: 045 492 0030 / 0054 Hand deliver to: Bathandwa Ndondo Building, Komani Hospital. Nelson Mandela District: Attention Mr. S. Javu / Ms. T. Bosman / Ms. A. Dyalvane: 041 492 1288 / 1232 / 1230 Hand deliver to: 66 Corporate Place, Ring Road, Greenacres, Newton Park, Gqeberha. Alfred Nzo District: Attention Mr M.B. Gugwana / Ms. T. Ntsevu: 039 492 0297 Hand deliver to: No 67 Church Street Mt Ayliff. Sarah Baartman District: Attention Ms. N. Qumza / Ms. N. Sandi: 046 492 0223 / 0228 Hand deliver to: Registry, 1st floor, Corner African and Milner Street, Makanda. Chris Hani District: Attention Mr. T. Thomas / Ms. O. Ngambu-Mabandla: 045 492 0030 / 0054 Hand deliver to Hand deliver to: Bathandwa Ndondo Building, Komani Hospital. Joe Gqabi District: Attention Mr. P. Masepe / Ms. Ninifie / Ms. Fiki: 051 492 4806 Hand deliver to: No. 02 Cole Street, Maletswai. Through the provincial e-recruitment system accessible at: https://ecprov.gov.za and/or at https://erecruitment.ecotp.gov.za The Provincial e-Recruitment System is available 24/7 and closes at 23: 59 on the Closing Date. To report any e-Recruitment System challenges send an email with your (i) ID Number, (ii) profile email address, (iii) details of your issue to: recruitment@ecsrac.gov.za. Do not send any applications to this email address; should you do so, your applications/ CV will be regarded as lost and will not be considered. Technical support is limited to working hours: (08:00- 16:30 Mon-Thursday and 08:00-16:00 on Friday). Direct all enquiries to the specified enquiries person or email Address. Hand-delivered, e-Mailed, Faxed, Posted applications will not be accepted.
Apply Before:
23 October 2026
Reference No:
DSRAC 01/09/2026
Additional Information
Persons with a disability are encouraged to apply.
