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Job Requirements
A Grade 12 is required coupled with a minimum Bachelor’s degree (equivalent to NQF level 7) in Law or Business Administration. NQF8 will be added advantage. A minimum 4 years’ experience of which 2 years should be on an Assistant Director or equivalent obtained in conflict or dispute resolution environment. Knowledge and experience of the broader dispute resolution mechanisms framework.
Duties
Case Management and Resolution: Provide appropriate steps in resolving disputes within defined turnaround times. Compile accurate and complete case documentation for utilisation in dispute resolution matters. Develop and maintain appropriate case summaries and reports for consideration and execution. Manage the resolving of conflicts through a structured process which includes investigations, mediation, and negotiations in relation to section 44 of the MFMA. Mediation and Negotiation: Facilitate mediation sessions amongst factions for amiable outcome of resolutions. Assist disputing parties to reach agreements by establishing a clearly defined dispute resolution framework for implementation. Investigation and Evidence Gathering: Compile comprehensive investigation reports for consideration and scrutiny. Gather and verified evidence for integrity and appropriateness. Release findings and recommendations on verification of the authentication of the evidence at hand. Develop standard investigation operating procedures 127 for implementation and execution. Stakeholder Engagement: Engage internal and external clients on matters of mutual concern. Acknowledge feedback from stakeholders. Develop dispute resolution strategies in alignment with stakeholder expectations. Raise internal and external awareness on dispute resolution practices. Develop training material on dispute resolution practices and engage clients, thereon. Reporting and Documentation: Compile and dispute resolution metrics and latest business trends benchmarking reporting. Update internal documentation and procedures for appropriateness. Develop dispute reporting template and related circulars for client utilization. Keep record of close-off dispute resolution cases and running ones for consideration. Monitor compliance with section 65(2)(e) of the MFMA for alignment.
What is the Salary
R1 059 105 per annum, (all-inclusive)
Location
Pretoria
How to Apply
enquiries only (No
To apply visit: https://erecruitment.treasury.gov.za/eRecruitment
Apply Before:
3/23/2026
Reference No:
S018/2026
Additional Information